Chick-Fil-A Coming to WNY

Restaurant will come to region in 2018/2019

Tom Puckett
July 17, 2017 - 1:17 pm

Buffalo, NY (WBEN) A fast food chain is finally going to satisfy the appetites of Western New Yorkers. 

Chick-Fil-A announces in a statement, "It’s official - Chick-fil-A is coming to Upstate New York! After searching for the perfect locations for years and hearing how eager our fans are to have us as part of their communities, we’re excited to announce that we will open our first restaurants in the Buffalo, Plattsburgh, Rochester and Syracuse areas in 2018/2019."

Chick-Fil-A did not mention any other details, other than to say it's "committed to continuing our Upstate growth in the coming years."

Our resident foodie Brenda Alesii says there's a cult like following to Chick-Fil-A. "It's been one of the most rumored arrivals for a long time, and people have wanted Chick-Fil-A to come to the Western New York market," says Alesii. She says once it opens, we could see very long lines similar to another southern chain heading north nearly two decades ago. "Remember the Krispy Kreme phenomenon? I think this will dwarf it. Chick-Fil-A will have very long lines and traffic jams. I can't wait to see where the first one will be made here."

The restaurant is known for its chicken sandwiches and waffle fries. "They're made with a toasted butter bun and pickles, and the big thing is they use a top secret breading. Their waffle fries are big pieces of potato and you can it's hearty. People also are fans of the house made sauces," says Alesii. 

Alesii adds Chick-Fil-A scores high in customers service. "The workers are very friendly. There's quick service and you see a real person in the drive thru. When you say thank you, they don't say you're welcome, they say our pleasure," notes Alesii.

Chick-Fil-A's Christian roots are evident in its "Never on Sunday" policy of being closed on Sundays. Alesii says there was one exception. "When the shooting happened at Pulse nightclub in Orlando, Chick-Fil-A opened up to give free food to people giving blood. They are highly public about their Christian roots, but they did a Christian-like thing in helping people in a time of tragedy," says Alesii.

The closest Chick-Fil-A restaurant is in Erie, PA.

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