E-Mail
Print
People were waiting in lines at airline counters, while others could only just wait patiently to find out about their flights.
One such traveler, Jim from Kitchener, Ontario, was waiting on a new flight into Baltimore after his earlier flight was canceled.
"We drove down last night, instead of coming down this morning ... We were hoping to beat the storm coming down here... We thought we could get out right away, but obviously not," he says.
His carrier, Southwest Airlines, rescheduled him on a new flight later in the day on Friday.
At the same time, another traveler, Alyssa from Buffalo, was also hoping a connecting flight to Baltimore from Fort Lauderdale would be able to make it to the airport.
"I'm booked on another flight, and it's coming from Fort Lauderdale, but they don't if it'll be able to land in Buffalo, so if it can't land in Buffalo, there's no way for me to get to Baltimore," she says.
Both travelers say the customer service reps at their respective carriers were quite helpful in finding new flights.
The snowstorm hitting Western New York and most areas of the Northeast was causing plenty of travel headaches on Friday.
Airlines issued so-called "weather waivers," allowing passengers flying in storm-affected areas to change their flight date without paying a charge fee.
Airlines try to get ahead of big storms by canceling flights in advance rather than crossing their fingers that they can operate in bad weather.