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Albany, NY (WBEN) Governor Cuomo has asked the New York Department of State and the New York State Department of Agriculture and Markets to work together to ensure consumers are protected against potential unfair practices at gasoline pumps as fuel costs rise across the nation. In response, the Department of State’s Division of Consumer Protection has launched a toll-free hotline and website for New Yorkers to report suspected price gouging at gas stations.
“As gas prices continue to climb across the nation, it is our responsibility to ensure that New Yorkers are not getting taken advantage of at the gas pumps,” Governor Cuomo said. “While market forces are usually the cause of these price increases, we taking action to protect consumers from any unfair and illegal practices during this time.”
New Yorkers can now report sudden and unexpected increases in retail gas prices by calling the gas pricing hotline at (800) 214-4372.
In addition, the Division of Consumer Protection has also created an online consumer complaint form, where New Yorkers can report suspected price gouging or concerns about improper delivery of quantity. In addition, the website includes tips to help consumers save money at the gas pump. Consumers who wish to file a complaint can visit http://www.dos.ny.gov/consumerprotection/consumer_resources/gas_gouging.html.
“If anyone suspects that a gas station may be artificially raising their prices or shorting the quantity of gas paid for, call the gas price hotline and report it,” said Secretary of State Cesar A. Perales. “Getting real time information is critical to putting a stop to this despicable practice.”